Free delivery over £20

Designed + printed in the UK

20% off £10+ orders: SAVE20

1. Delivery Information

Standard deliveries will be made within 3-5 working days of an order being placed and is £2.99 to all UK postal addresses for a tracked 48-hour service. An additional 24-hour tracked service is available for £3.99. Customers that spend over £20 get free delivery.

Orders placed before 12pm (Mon-Fri) will be shipped the same day. All other orders will be dispatched the following working day (excluding bank holidays), and all items are sent with Royal Mail.

Due to our operating hours we cannot dispatch on weekends, however Royal Mail may still deliver on Saturdays.

2. International Delivery

We currently process all domestic UK orders directly through our website. For our international customers, we kindly ask that you place your orders through our official Amazon store.

By fulfilling international purchases through Amazon, local import taxes, VAT, and customs fees are calculated and handled automatically at checkout. This ensures your order complies with international border regulations, moves through customs smoothly, and arrives at your doorstep with zero surprise fees or handling delays.

3. Returns + Refunds

We want you to be completely happy with your order from Paperzip. If for any reason you’re not satisfied, you can return your items to us free of charge within our 30-day returns period. Simply contact our customer support team with your order details, and we’ll guide you through the quick and easy returns process. Alternatively, you can email us directly at hello@paperzip.co.uk.

Once we’ve received and inspected your return, we’ll issue a refund to your original payment method as soon as possible. Please note that items must be returned in their original condition and packaging. If you have any questions about returns or refunds at any stage, we’re always happy to help.